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Zephyr System offers tailor made solutions in the field of operations & maintenance. The knowledge, experience and flexibility of our employees enable us to fulfill our responsibilities in accordance with service level agreements.
The services offered are as under Primary Maintenance
2. Replacement of defective components 3. Software Upgrades 4. Emergency on site support Secondary Maintenance 1. On-site’ error diagnostics 2. Assistance in solving complex technical problems 3. Interface to the next support level Remote Technical Support (RTS) 1. Problem analysis by ‘remote’ access to the network 2. Software update/upgrade activities 3. Interface with system suppliers of third-line support lean up and optimization Network Management Center 1. Network maintenance and efficiency improvement 2. Error and problem diagnosis and advice 3. Co-ordination and management of software upgrades and updates Network Data Management 1. Technical registration 2. Data migration 3. Analysis network capacity |
